We are a quality focussed firm and there are multiple levels of checks before we ship orders to the customers. All the orders are checked n tested and then packed in transparent pouches/ Potli. Then we bubble rap it n seal it with tapes. At last they are put in hardboxes for shipping. We make sure that the items does not get damaged while in transit.
But in case of very rare instance of items get damaged in transit, the customers claiming missing items or damaged products would have to produce an unedited unboxing video. The video should clearly show that the package is unopened from all sides and it should include the unboxing of the package. Once we verify the video and is approved, we will provide you store credit for same amount.
Customer are requested to WhatsApp us at 7658023378 along with your order number within 24 hours.
No damaged or missing items claims would be entertained without the correct opening parcel video.
